Murrieta Creek RV is a family owned and operated business located in the heart of Murrieta, California. Easily accessible and close to historic downtown Murrieta and Temecula as well as Temecula's world famous wine country. The owners, Michael and Ellen Kahle, along with their family live in Murrieta and are avid campers. They enjoy getting out and promoting the RV lifestyle whenever possible.
Our Core business philosophy can be summed up as the C.A.R.E philosophy. Our founder, Michael Kahle, developed the C.A.R.E way of doing business because of what he considered to be a huge deficit of customer service among RV dealerships and independent service centers. This was clearly evident in the way other dealers treated their customers when something went wrong and needed to be fixed. Between customers having to wait weeks to get in for service, weeks or months to get needed parts, exorbitant prices and customer representatives that frankly just don't care, it was clear there needed to be a better way.
Murrieta Creek RV's C.A.R.E philosophy is summed up as:
C~ Communicate with your customers daily; effectively; and thoroughly.
A~ Aggressive action taken on every detail from drop off, work in process, follow up on parts on order and delivery of vehicle in a timely manner.
R~ Responsibility on a personal level for every aspect of our customers experience with us.The buck stops here.
E~ Empathy with our customers issues and their concerns when their RV's aren't working correctly.
Those are not just words on a page to fill space,they are the very core of how we treat our customers daily. We understand the reason you camp, the reasons you strive to get away and understand your frustrations when things arent working right. That is the reason Murrieta Creek RV was started, we wanted a place our customers and friends could come to be treated fairly and could trust us that the work would be done right.
Michael,is an RV industry veteran whom has a deep 20 plus year background in RV Service, Parts, Sales and Dealership Management.With his knowledge,industry connections and a true love of the RV lifestyle,mixed with his staff of RVIA and factory trained technicians,you have a powerful team working for you at Murrieta Creek RV.
Feel free to stop in, say hello and become one of our friends. Let our love of camping and our experience go to work for you!